In recent years, therapy platforms like BetterHelp and Cerebral have risen to prominence, making mental health support more accessible than ever. These companies promise affordable, convenient care, often boasting the ability to connect clients with therapists at the click of a button. But behind the scenes, a troubling story emerges—one of low therapist pay, unsustainable workloads, and a business model that, in some cases, prioritizes profits over people.

The Hidden Costs of Convenience